The 2003 guide we received reads in part:

".....As we continue to weather the current financial crisis and manage double-digit health care cost increases, we were forced to make some dramatic changes to the health care plans we offer."

"For a complete list of changes to the TWA Retiree Medical Plan visit the Benefits and Pay page on http://jetnet.aa.com."

In an attempt to discover what these "dramatic changes to the health care plans" are, I first sought the "Benefits and Pay" page on the Jetnet site for the "complete list of changes". No luck. I was unable to locate that page. I then spoke with a nice young lady at CompLink, as instructed in the enrollment guide cover letter. No luck again. She had no clue as to benefit changes, such as co-payments, coverage limits, etc. She put me on hold while she researched the issue. When she finally returned she said that no one seemed to know, but the consensus opinion was that the only changes were in the monthly charges for the plans (i.e., no changes in benefits). She suggested that I call PeopleLink, as CompLink only managed the plan and really had no information on benefits. I called PeopleLink. I enjoyed the same result there. They referred me to Jetnet.

Does anyone know what changes, if any, have been made to the plans other than monthly charges?

Thanks,

Charlie Jennings

All I can give you is a best guess. If you peruse the PDF Benefits Guide accessible in the left sidebar of the JetNet title page you'll find certain 2003 changes in that document highlighted in red print over a gray background.

The only changes I could find are the new premiums being charged and the changes in drug co-pays, the same changes detailed in the guide accompanying your forms.

I had accessed the TWA benefit guide (PDF) on Jetnet but failed to notice the outlined changes you mention. It looked like the current 2002 benefit summery and I just assumed that it had not been updated. I'll skip over there now and take another look.